PEARL iZUMi Crash Replacement Programme
It’s not fun, but crashes happen - on the road, on the trail, riding to work. But don’t worry, we’ve got your back. PEARL iZUMi® is happy to offer you 50% off of a new replacement product when you hit the deck and wreck your PEARL iZUMi® gear.
Any PEARL iZUMi® gear that’s been severely damaged in a crash. It’s that simple. Please note, normal wear and tear does not qualify here.
The PEARL iZUMi® crash replacement policy is applicable to all products in the range with the exception of protection products.
To make a claim, please go to our contact page and provide us with the following:
- Number of items severely damaged
- A description of each item that was damaged as a result of your crash
- Any other details you deem relevant
Please note you may be asked to provide photos and proof of purchase for each item at a later stage.
Once received, a customer service representative will reply and encourage you to get back on your bike with a 50% off single use discount code to be used online. The code will be redeemable exclusively against PEARL iZUMi® products and must be used within two months of receipt and is valid for the number of items damaged. The Crash Replacement discount cannot be combined with any other promotions or other offers.
We reserve the right to withdraw our Crash Replacement Program at any time for any reason, including suspicion of abuse.