PEARL iZUMi 60-Day Fit Guarantee
We stand behind everything we make. And, we believe that PEARL iZUMi footwear and apparel should help you enjoy your ride. If you are dissatisfied with the fit of your new PEARL iZUMi gear, regardless of usage, the product may be refunded within 60 days of purchase.
For products purchased on PEARLiZUMi.co.uk and Freewheel.co.uk please fill out our contact form. The 60-Day Fit Guarantee can only be initiated at PEARLiZUMi.co.uk for purchases made on PEARLiZUMi.co.uk and Freewheel.co.uk. Refunds will be credited to the payment form used to make the original purchase. You have 60 days from the date of purchase to utilise the 60-Day Fit Guarantee.
A member of our customer care team will reply and arrange a returns number for you and provide details for returning the product to us.
If you purchased your gear at a dealer, the product may be exchanged or refunded within 60 days at the retailer from which it was purchased in-store. To qualify, you must present the original receipt with product; returns can be initiated only at the bike shop retailer where the original purchase was made.
PEARL iZUMi does not provide shipping/return labels for 60-Day Fit Guarantee. You are responsible for shipping costs at the carrier of your choice. We recommend you send your package using a carrier that can provide tracking and insurance. PEARL iZUMi is not responsible for items lost or damaged in transit.
We reserve the right to withdraw our 60-Day Fit Guarantee at any time for any reason, including suspicion of abuse.